{"xsrfToken":"990e9887-d3f2-4571-9a79-5876bdb39e37_c4cc5483b7a5981e49c48e69ccef17ec19c87b43_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bb1b981f-ce8c-459c-bdd3-465a749e6076/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YjQ3OTlmYy1hNzhhLTRlNjktYmI1Ni0yMmNkMjM2ZTY4YWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJiMWI5ODFmLWNlOGMtNDU5Yy1iZGQzLTQ2NWE3NDllNjA3NiI6WyJyZWFkIl19LCJleHAiOjE2NzQ5MTE0NDcsIm5iZiI6MTY3NDkxMDg0N30.c4jx1oE2pP7Dw6wn2jAaTDPkhiLdLU3tBqZvZnq0JKE&client=9b4799fc-a78a-4e69-bb56-22cd236e68ae&mode=fit","logoId":"bb1b981f-ce8c-459c-bdd3-465a749e6076","isLogoAvailable":true,"helpCenterTitle":"JHU School of Medicine Office of Information Technology Service Desk","sharedPortalName":"JHU SOM OIT Service Desk","userInitialAnnouncementHeader":"Welcome to the JHU SOM OIT Service Desk Portal","userInitialAnnouncementMessageWiki":"<p>This system should be used to request support or report issues only for School of Medicine Office of Information Technology (OIT) supported systems. Please use the service catalog below to request services or support. Use the search above before you submit your request to see if our knowledge base provides you an answer.</p>","translations":{"en-US":{"helpCenterTitle":"JHU School of Medicine Office of Information Technology Service Desk","sharedPortalName":"JHU SOM OIT Service Desk","announcementHeader":"Welcome to the JHU SOM OIT Service Desk Portal","announcementMessage":"This system should be used to request support or report issues only for School of Medicine Office of Information Technology (OIT) supported systems. Please use the service catalog below to request services or support. Use the search above before you submit your request to see if our knowledge base provides you an answer.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#063a6a","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"Login Instructions","loginAnnouncementMessage":"<p><br class=\"atl-forced-newline\"> The OIT Team provides technology support for SOM students, faculty, and staff through our service desk. If you are a JHED user with a JHU School of Medicine Affiliation you do not need to create an account, just follow the login instructions here - <a href=\"https://oit.med.jhmi.edu/service-desk/jhed/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://oit.med.jhmi.edu/service-desk/jhed/</a> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> If you do not have a JHED account, you will need to create a service desk account, by following the instructions located here - <a href=\"https://oit.med.jhmi.edu/service-desk/new/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://oit.med.jhmi.edu/service-desk/new/</a></p>","loginAnnouncementLocale":"en-US"}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=jhu-som","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"990e9887-d3f2-4571-9a79-5876bdb39e37_c4cc5483b7a5981e49c48e69ccef17ec19c87b43_lout","baseUrl":"https://jhu-som.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9b4799fc-a78a-4e69-bb56-22cd236e68ae","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":false,"requestIntroEnabled":true}